AICE Technology Limited
AICE WEBSITE PRIVACY POLICY
AICE TECHNOLOGY LIMITED (we) are committed to protecting your personal data and respecting your privacy. We know that users are becoming increasingly concerned about what happens to their data. We have invested a significant amount of time and money to ensure that the amount of personal data we collect and store is at a minimum.
INTRODUCTION
This policy applies where you contact us either directly or through our Website.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
IMPORTANT INFORMATION AND WHO WE ARE
AICE TECHNOLOGY LIMITED is the controller and is responsible for your personal data (collectively referred to as “AICE”, “we”, “us” or “our” in this policy).
We have appointed a data privacy manager. If you have any questions about this privacy policy, please contact them using the details set out below.
Contact details
- Full name of legal entity: AICE Technology Limited
- Email address: [email protected]
- Postal address: AICE TECHNOLOGY LIMITED, The Carriage House, Mill Street, Maidstone, ME15 6YE
- Website address: https://www.aicetechnology.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues or other competent supervisory authority of an EU member state if the App is downloaded outside the UK. For further information please visit https://ico.org.uk/make-a-complaint/.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review.
This version was last updated on 17 July 2025. It may change and if it does, the new version will be posted on this page and, if we choose, by email.
It is important that any personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
Third party links
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact and Location Data. Please check these policies before you submit any personal data to these websites or use these services.
THE DATA WE COLLECT ABOUT YOU
If you contact us via our Website, or directly by email, you may choose to provide us with contact details such as your name and email address (Communication Data). We will only use the details to communicate with you, as appropriate.
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
HOW IS YOUR PERSONAL DATA COLLECTED?
We will collect and process the following data about you:
- Information you give us directly. This is information you consent to giving us about you by corresponding with us (for example, by email) or by filling in your contact details on a web-based form, so we can send you a link to the App or contact you for product announcement.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
- Where you have consented before the processing.
- Where we need to perform a contract we are about to enter or have entered with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
PURPOSES FOR WHICH YOUR DATA WILL BE USED
| Purpose/activity | Type of data | Lawful basis for processing |
|---|---|---|
| To send you a link to download or access the App | You may have to supply us with your name and email address on a web-based form. | Your consent |
| To respond to enquiries and other communications you direct to us including through our Website | Communication data | Your consent |
| To administer and protect our business and this App including troubleshooting, data analysis and system testing | Normally we would not require any personal data to do this. | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) |
COOKIES
We use cookies and/or other tracking technologies to distinguish you from other users of the App and to remember your preferences and your progress and past usage of the App. This helps us to provide you with a good experience when you use the App and also allows us to improve the App. Your Device will create a store of Usage Data, Profile Data and Social Profile Data as part of its core functionality.
reCAPTCHA
We use Google's reCAPTCHA v3 service on our website to protect against spam and abuse. reCAPTCHA works by collecting hardware and software information, and sending it to Google for analysis. This information includes device and application data, and the results of the integrity check. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Use.
DISCLOSURES OF YOUR PERSONAL DATA
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the list below:
- Third parties to whom we have outsourced some aspects of the App and the associated services, such as the helpdesk, hosting of the App, warehousing of data and marketing activities. For details on our providers please contact us at [email protected]
- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy;
- After you place an order on our Website you will need to make payment for the goods or services you have ordered. In order to process your payment we use Stripe, a third party payment processor.
Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the US.
For further information about the safeguards used when your information is transferred outside the European Economic Area, see International Transfers below.
AICE Technology Limited does not have any access to payment information, so we do not collect or store it.
INTERNATIONAL TRANSFERS
Some of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
- Where we use providers based in the US, we may transfer data to them if they are part of the Data Privacy Framework which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see here.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
DATA SECURITY
All information you provide to us is stored on our secure servers.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We will collect and store personal data on your Device using application data caches and other technology.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
DATA RETENTION
If we do hold any of your personal data, including Login Data, we will retain your personal data for a period of up to 3 years after you have stopped using the App or the login, save in the case of Contact Data, which we will hold only for as long as you remain on the partner or employer system or as long as you remain a WithU user. The Usage Data that is not...